Utilize tools and data that not only enable insight into your device fleet, but allows you to take immediate action, monitor progress, and view chain-of-custody history.
Get the most out of your IT hardware lifecycle and keep your teams connected with enterprise repair management & automation.
Easily plan and orchestrate device end-of-life programs. Onboard vendors and automate workflows.
Automate device deployment and Seed-stock / loaner pool management & automation.
Turn device end-of-life into a rewarding employee benefit program. Easily offer employee buyback programs hosted on the Evercycle platform.
Moblyz Concierge provides vendor SLA management, program monitoring, customer support, live-chat, custom documentation, and consulting.
Some scenarios might benefit from a more hands-on, extended implementation collaboration. Evercycle is happy to help.
Standard features
Explore the standard features included for all Evercycle users.
Assisted onboarding, demo's, and training
< 24hr ticket response
Automated support notification routing
Program/vendor status monitoring
Extended activity logs and proactive metrics
Customized and dedicated knowledgebase / FAQ's.
Internal marketing, directions, and communication templates and consulting.
Service provider / program strategy consulting.
Assisted setup and integration with internal project management and communication systems.
Shared support inbox
Program service provider SLA monitoring and management.
Vendor matchmaking
Service provider contract, SoW, and SLA reviews.
Priority feature customizations
From device repair and buyback to asset disposition and inventory insight, Evercycle puts you in the driver’s seat for mobile device management.